Activ8 Fitness
Privacy Policy



Privacy Policy – Activ8 Fitness

Last updated: [Insert Date]

Activ8 Fitness (“we”, “our”, “us”) is committed to protecting the privacy and security of our members’ personal information. This Privacy Policy explains how we collect, use, and protect your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Data We Collect

When you join Activ8 Fitness, we may collect the following personal information:

  • Name, address, phone number, email address, date of birth

  • Health information provided through your PAR-Q form

  • Payment details (for Direct Debit or annual membership payments)

  • Membership preferences, booking information, and attendance records

2. How We Collect Data

We collect your personal data when you:

  • Sign up via our ClubRight platform

  • Register in person at the Club

  • Contact us by email or through our website contact forms

  • Provide information directly to staff

3. How We Use Your Data

We use your personal information for the following purposes:

  • Managing your membership and providing access to the Club

  • Processing payments and maintaining financial records

  • Delivering services such as classes, gym access, and PT sessions

  • Communicating with you about class bookings, membership updates, and operational notices

  • Complying with legal, safety, and insurance requirements

4. Marketing Communications

We may contact you with information about classes, services, promotions, or news relating to Activ8 Fitness, based on our legitimate interest in keeping members informed.

  • You will not be asked for additional consent to receive these updates.

  • You can opt out at any time by clicking “unsubscribe” in our emails or by contacting us at manager@activ8fitness.uk.

  • Opting out will not affect your membership or your ability to receive important service communications (such as payment reminders, safety notices, or class updates).

5. Sharing Your Data

We will never sell your data. We may share your information with trusted third parties only where necessary to provide our services:

  • ClubRight (membership management system)

  • Payment processors (for Direct Debits and card payments)

  • Insurers (where required for claims handling)

  • Personal Trainers (only if you book PT sessions directly)

All third parties are required to handle your data securely and in compliance with data protection law.

6. Data Retention

We keep your personal data for the duration of your membership and for 2 years after cancellation to meet legal, financial, and insurance obligations. After this period, your information will be securely deleted.

7. Security

We take appropriate measures to protect your data, including secure storage systems, restricted access, and encryption where possible. However, please note that no method of transmission over the internet is 100% secure.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the data we hold about you

  • Request correction of inaccurate data

  • Request erasure of your data (“the right to be forgotten”)

  • Restrict or object to processing of your data

  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at: manager@activ8fitness.uk

9. Complaints

If you have concerns about how your data is handled, you can contact us at manager@activ8fitness.uk.
You also have the right to complain to the UK Information Commissioner’s Office (ICO): www.ico.org.uk.

10. Contact Us

For any questions about this Privacy Policy or how we handle your data, please contact:

Activ8 Fitness – Data Protection Officer
Email: manager@activ8fitness.uk